A 360° appraisal and survey specialist provider

    360° Assessment Reviews focus on the impact an individual’s approach has on their work. The feedback gained from such a survey can help determine the path that might be taken to achieve personal and leadership aspirations.

    ECP-360 is a specialist provider of 360° appraisal tools and supporting services. We work in close partnership with our clients to design and customise processes and tools that best meet their needs. With over 25 years’ experience to share we look forward to discussing your requirements with you.

    "Leaders, with a genuine interest in being the best they can be, rely on feedback from those they impact in all aspects of their role. This helps them understand when they are ‘getting it right’ and what they could do differently. Even with great self-awareness it is impossible to know others’ perception of us. The 360° Assessment Review accesses precious information which otherwise is difficult to obtain. In completing a 360°, leaders can be more certain about what they do well whilst identifying how they can be even better."

    Bill Best, Director ECP-360 Ltd

    Please click here for further information on 360° feedback or email us at info@ecp-360.com

    Products

    ECP-360 has two main products:

    Competency based 360

    Traditionally been used in the appraisal and development of managers and leaders at all levels in the organisation. ECP-360 has typically had one of three start points with its clients.

    • Initial set-up.
      ECP-360 has worked with clients from the initial stage of deriving a competency framework right through to the delivery of 360 feedback training and coaching.

    • 360 set-up
      ECP-360 has worked with a number of clients that have a Competency framework in place and wish to make use of this in a 360 process; ECP-360 helps clients devise questionnaire items that best capture the critical behaviours that make up each competency.

    • 360 Processing
      ECP-360 has worked with a number of clients that have an established competency framework and a 360 questionnaire that they have used and embedded in their organisations; ECP-360 has worked with these clients to manage the processing and delivery of the 360 reports.

    Values-Based 360 or "Octane Plus"

    Traditionally been used as a company-wide leadership tool tapping into the key drivers of corporate performance. ECP-360 has typically had one of three start points with clients:

    • Initial set-up.
      ECP-360 has worked with clients to help them define and draft their unique corporate values right through to delivery of 360 feedback training and coaching.

    • 360 set-up
      ECP-360 has worked with a number of clients that have an established set of Values and wish to use a 360 process to measure the degree to which they are upheld and evident; ECP-360 helps clients devise questionnaire items that best capture the critical indicators of behaviours that underpin each value.

    • 360 Processing
      ECP-360 has worked with clients that have an established set of Values and discrete indicators ready to be transposed to a questionnaire format; ECP-360 has worked with these clients to manage the processing and delivery of the 360 reports.

    Services

    ECP-360 offers a full service consultancy covering the design, processing and implementation of 360º tools.
    Outlined below are examples of the type of service ECP-360 has provided for clients:

    Drafting Workshops

    For establishing either competency or values frameworks: ECP-360 consultants work with the designated in-house teams to formulate concise, commonsense definitions of either the management competencies or corporate values the organisation will use to marshal effective performance. The output is always company-specific, easy to communicate and supported by observable behaviours to guide feedback.

    360 Feedback and Coaching Training

    For those taking responsibility for 360 feedback and coaching: experienced users know that the best 360 tool in the world is of little value when feedback and subsequent coaching is poor. ECP-360 works with clients to optimise the benefits of running a 360 process by both training and coaching those delivering feedback. ECP-360 has worked with both HR professionals enhancing their skills and line managers taking on new responsibility for accelerating the development of their people.

    360 Feedback and Coaching Delivery

    Although 360 processes need to be owned by the organisation, the delivery of feedback and coaching to the target individuals is not always feasible, or occasionally desirable, for those working internally. ECP-360 works with clients to provide experienced coaching resource to both work through 360 feedback and develop sustainable development agendas. ECP-360 has provided this support to clients covering all levels, in most functions and most sectors.

    Development Guides

    To assist managers in translating development needs into practical development actions. The result of even the most insightful and valuable 360 feedback can sometimes be "OK, so what?" Moving from knowledge of what could be improved to what can be done about it, without necessarily resorting to off-the-shelf training courses, can prove taxing. ECP-360 has amassed a bank of development tips that provide practical action steps and advice for those seeking to improve or enhance their performance in areas highlighted in either a Values or Competency-Based 360. These tips are linked directly to the behaviours targeted in the 360 and so offer assistance exactly where it is needed.

    Team

    Bill

    Bill Best

    Director of Consultancy Services

    Bill ensures practical application is underpinned by psychological robustness in our survey tools. With over 25 years experience in assessment and development Bill has worked with a wide range of clients in different sectors and functions to deliver 360 appraisal as part of many different applications. Bill is a Chartered Psychologist.

    Debbie

    Debbie Fogarty

    Director of Operations

    Debbie ensures the smooth running of all projects and is renowned for her seemingly endless patience; this combined with a determination to meet deadlines and get things done is responsible for ECP-360’s repeat business. Debbie has previously held positions in international consultancies managing a busy London office and has over 15 years experience managing 360 degree projects.

    Pete

    Peter Fogarty

    Director of IT Solutions and Support

    Peter ensures the robustness and integrity of ECP-360’s delivery and processing systems. With extensive experience both in-company and as an external consultant Peter has the technical expertise combined with a practical orientation that allows ECP-360 to customise and tailor its offerings according to the needs of our clients.